Email Address - email@example.com
Toll-Free Phone Number - 1-888-239-8326 ext. 104
- You must provide your dial-up username, which will end with...
@vtr30.com if you have a 30-hour account
@vtr120.com if you have a 120-hour account
@vtr240.com if you have a 240-hour account
@vtrocket.com if you have unlimited access
- Please have your computer started and ready when you call.
- Please have any error messages written down when you call.
Network Status Line - 1-888-239-8326 ext. 103 (recorded message of known issues)
Hours of Operation - Mon.-Fri. 9:00 a.m. to 6:00 p.m. Eastern Time
For All Other Departments - Please visit http://www.vtrocket.com/contact.shtml for contact information and hours of operation.